Privacy Policy
Last updated: May 27, 2026
This Privacy Policy explains how BuyerSignal ("we", "us", "our") collects, uses, discloses, and protects information when you use our platform, website, and related services (the "Service").
1. Information We Collect
We collect information you provide directly (name, email, work email, company, role, payment details, research preferences), information generated by your use of the Service (campaigns, sessions, messages, feedback, ratings), and technical information (IP, user agent, device data, cookies and similar technologies).
2. How We Use Information
- Operate, maintain, and improve the Service.
- Match research participants and vendors based on your declared profile.
- Process payments and payouts.
- Detect, investigate, and prevent fraud, abuse, and policy violations.
- Send transactional and service notifications.
- Comply with applicable law and enforce our Terms.
3. Legal Bases (GDPR)
Where GDPR applies, we rely on: performance of a contract; our legitimate interests in operating a safe marketplace; your consent for optional features; and compliance with legal obligations.
4. Sharing
We share information with: counterparties to your research engagements (limited to what is necessary to deliver the session); service providers (hosting, analytics, payments, auth); law enforcement when legally required; and successors in a corporate transaction. We do not sell personal information.
5. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your personal data, and to object to certain processing. California residents have additional rights under the CCPA/CPRA. Contact privacy@buyersignal.example to exercise these rights.
6. Data Retention
We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations (including tax, audit, and anti-fraud), resolve disputes, and enforce agreements.
7. Security
We use technical and organizational measures including encryption in transit, row-level access controls, audit logging, and the principle of least privilege. No system is perfectly secure.
8. International Transfers
We may transfer data to the United States and other jurisdictions. Where required, we use standard contractual clauses or other lawful transfer mechanisms.
9. Children
The Service is not directed to anyone under 18. We do not knowingly collect data from minors.
10. Changes
We will post updates to this Policy on this page and update the "Last updated" date. Material changes will be notified by email or in-product notice where appropriate.
11. Contact
Questions: privacy@buyersignal.example.